OUR MANAGEMENT
Our Management Team is committed to leading our organization to success. Each leads a talented team to help drive our growth. Get to know them…
MEET OUR UPPER MANAGEMENT TEAM
Charisse Caraballo
VP – MCU
Charisse - or Reece, as some people call her - is more of a cheerleader, team coach, and sometimes therapist at The Family...
Charisse Caraballo – VP – MCU (Municipal Credit Union)
Charisse - or Reece, as some people call her - is more of a cheerleader, team coach, and sometimes therapist at The Family Security Plan.® For the last 15 years she has enjoyed guiding and motivating her team to reach their full potential. She believes challenges make life interesting, and overcoming them is what makes life meaningful. When she isn’t at the office, she can be found playing and watching tennis, weightlifting, doing CrossFit, and traveling. Her passions include interior design and mentoring youth.
Tina Curtis
VP – Compliance Officer
Tina should be called our Director of Values and Office Ninja at PFP | The Family Security Plan.® She knows our company inside and out...
Tina Curtis – VP – Resource, Compliance, Facilities
Tina should be called our Director of Values and Office Ninja at PFP | The Family Security Plan.® She knows our company inside and out, as she has been here for 35 years, which makes her the perfect person to oversee Resource, Compliance, and Facilities. Tina believes you should always look for opportunities (large and small) to leave the world a better place. In her spare time she enjoys spending time with family, traveling, camping, snowmobiling, and yoga.
Frank DeDonato
VP – New Business
Frank - known as Frankie D. here at The Family Security Plan® - has been with us for almost 25 years now! He finds being able to build...
Frank DeDonato – VP – New Business
Frank - known as Frankie D. here at The Family Security Plan® - has been with us for almost 25 years now! He finds being able to build long-lasting relationships with our credit union partners truly rewarding. The friendships he creates while enhancing the lives of our members has been his motivation. A few of his passion projects include: board member for MHDF, board member of CCUF (Carolinas Credit Union Foundation), and committee member of PFP’s FSP Foundation. In his free time he likes to golf, cook (mostly Italian!), and entertain.
Terry Gottleib
VP, Director – Human Resources
Terry should be considered our resident Good Vibe Officer. She loves the people she works with, having fun...
Terry Gottleib, SHRM-SCP – AVP, Director – Human Resources
Terry should be considered our resident Good Vibe Officer. She loves the people she works with, having fun, and making her co-workers laugh. She enjoys the creative freedom and the chance to make a difference in the business and in individuals’ lives. In her free time, Terry likes hanging out on the beach, SCUBA diving, reading, hiking, theater, film, dogs, and gardening. A couple of her passion projects include Refugee Resettlement and Random Acts of Kindness. She loves the movie The Color Purple, which never fails to make her cry.
Brooke Halacy
VP – Customer Connect, Customer Solutions
Brooke drives the connection between our agents and policyholders. She is a mentor and cheerleader to...
Brooke Halacy – AVP, Manager – Customer Connect
Brooke drives the connection between our agents and policyholders. She is a mentor and cheerleader to everyone she works with. Inspiring her team to be the best that they can be and being able to protect more families is what motivates her each day. Outside of work she is passionate about anything having to do with her children, and she enjoys getting involved in their schooling and activities. Her hobbies include dance, writing, reading, and kickboxing. Her favorite movie is Footloose!
Megan Howard
VP, Manager – Project Development, Marketing, Sales Support
Megan is the manager of our Any Freakin’ Idea Department, which is exactly what Project Development does...
Megan Howard – AVP, Manager – Project Development
Megan is the manager of our Any Freakin’ Idea Department, which is exactly what Project Development does; they take ideas and bring them to life. Megan’s role allows her the opportunity to help make our policyholders’ lives easier while cultivating opportunities to put our products in the hands of the people who need them most. When she isn’t working, Megan - who is a baseball mom to her three boys - enjoys spending time with her children, running, and going to the beach. She is also an Ambassador for the Shatterproof organization. Fun fact: Megan’s favorite movie is The Blob.
Lou Scigliano
VP, Manager – Channel Development
Lou has been with us for 12 years and currently oversees our Customer Acquisition Team (CAT). A better title for him...
Lou Scigliano – AVP, Manager – Channel Development
Lou has been with us for 12 years and currently oversees our Customer Acquisition Team (CAT). A better title for him would be CAT Daddy, as one of the things he enjoys most is helping others succeed in sales. He enjoys being part of a team that is protecting credit union members and making them part of our policyholder community. His philosophy on business is to do what works. In his free time he enjoys CrossFit and playing rugby.
Fred Solivan
VP, Regional Manager – Florida
“If you believe it, you will achieve it” is a motto Fred has lived by for his nine years with the company. Fred is creative and...
Fred Solivan – AVP, Regional Manager – FL, NC, SC
"If you believe it, you will achieve it" is a motto Fred has lived by for his nine years with the company. Fred is creative and motivating, and he thrives on helping others succeed. When he isn’t working, Fred enjoys spending time with his wife and two sons. He likes to work out with his family and attend top artist concerts in Miami, where the sun is always shining!
Robert Tencza
VP, Manager – Business Intelligence
Rob has been with The Family Security Plan for almost 9.5 years. He is an analytical wizard who dives deep into data...
ROBERT TENCZA - VP, Manager – Business Intelligence
Rob has been with The Family Security Plan for almost 9.5 years. He is an analytical wizard who dives deep into data to help the company make strategic decisions. His insightful analysis provides the company with meaningful reports that looks at patterns and trends and is the key to future growth. You need help understanding the “why” or “how”, he’s got you covered!
He is passionate about the dynamic and inclusive culture here at PFP and when he is not busy changing the world of analytics, he loves to spend quality time with friends and family, whipping up a good meal in the kitchen, while rooting for the Mets. And if you ask him what his favorite movie is, it’s hands down Batman Dark Knight Trilogy.
Raven Moore
VP, Manager – MBC and Hybrid
Raven’s passion for people radiates through her work as she leads her team in going above and beyond for every...
Raven Moore, VP - MBC and Hybrid
Raven’s passion for people radiates through her work as she leads her team in going above and beyond for every policyholder. Her infectious energy is a natural source of motivation, inspiring others to embrace their unique talents and deliver their very best. Outside of work, Raven loves to attend church, exploring new destinations, and creating memories with family and friends.
