The Family Security Plan® Privacy Notice

Facts: What does The Family Security Plan® do with your personal information?

Why? Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some but not all sharing.  Federal law also requires us to tell you how we collect, share, and protect your personal information.  Please read this notice carefully to understand what we do.

What? The types of personal information we collect and share depends on your relationship with us. This information can include:

  • Contact Information
    • Contact information allows us to communicate with you. Contact information includes your name, address, phone number, and email.
  • Application Information
    • Application Information allows us to apply for insurance policies. Application Information includes your contact information, date of birth, social security number, and your income.
  • Payment Information
    • Your payment information allows us to service your insurance policies and includes payment history and payment methods.

When you no longer have a relationship with us, we continue to share your information as described in this notice.

How? All financial companies need to share customers’ personal information to run their everyday business.  In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons The Family Security Plan® chooses to share, and whether you can limit this sharing.

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. YES NO
For our marketing purposes – to offer our products and services to you. YES NO
For joint marketing with other financial companies. YES NO
For our affiliates’ everyday business purposes – information about your transactions and experiences. NO We don't share
For our affiliates’ everyday business purposes – information about your creditworthiness. NO We don't share
For our affiliates to market to you. NO We don't share
For non-affiliates to market to you. NO We don't share

Questions or Complaints: Call 800-990-7890

or visit www.familysecurityplan.com.

Who is providing this notice?

Schmitt-Sussman Enterprises, Inc. dba The Family Security Plan® ("The Family Security Plan®")

How does The Family Security Plan® protect my personal information and how long does The Family Security Plan® retain my personal information?

To protect your personal information from unauthorized access and use, we maintain administrative. technical and physical safeguards that comply with federal and state laws. These measures include computer safeguards and secured files and buildings.

We restrict access to personal information to only those employees who need access to perform their job functions, or others who need to know that information to service the account or to conduct our normal business operations. We periodically provide privacy training and awareness to all our employees.

To determine the appropriate retention period, we consider the type and volume of the information, the negatives that can result from unpermitted access to such information, why we gather such information and the availability of achieving the goals of such gathering through alternative means. When personal information is no longer retained in accordance with our internal policies, such information is anonymized, disposed of, or destroyed.

How does The Family Security Plan® collect my personal information?

We only collect the personal information described in this notice, when, at your option, you:

  • Contact us
  • Provide information to us via our website, or
  • Provide information to our agents.

Separate of our collection of your personal information, other financial institutions that you are a customer of may share your personal information with us.

How does The Family Security Plan® use my personal information?

We use the information we collect from you or that is shared with us from other financial institutions:

  • To communicate with you and provide services to you.
    • We use the information we collect to contact you and provide services to you, including submitting applications for insurance policies and providing services in connection with in-force insurance policies.
  • To provide, improve and promote our services and services/products of other financial institutions that you have a relationship with.
  • For legal reasons
    • We have the right to access, use, preserve, transfer or disclose your personal information as reasonably necessary to comply with all applicable laws and regulations.

We may share your personal information with third parties in furtherance of fulfilling these uses.

We do not use or share your personal information except as described in this notice.

How does The Family Security Plan® handle requests from me relating to my personal information?

All information collected from you or that is shared with us from other financial institutions is subject to and administered in accordance with our privacy notice, our other internal policies and applicable laws and regulations. We do not accommodate specific requests regarding your personal information.

When does The Family Security Plan® deliver its Privacy Notice?

We will provide you with this privacy notice:

  • At or before the time we collect your personal information, or as soon as practical thereafter;
  • At or before the time that we make any updates to our privacy notice;
  • Before any time which we would use your personal information for a new purpose not previously disclosed; and
  • On an annual basis

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness.
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies. We do not have any affiliates.

Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you. From time to time, we may enter into joint marketing agreements with other financial institutions.

Last updated: October 2021